1. Order Processing

  • Orders are processed within 2–3 business days after confirmation.
  • Customers will receive an order confirmation and estimated delivery timeline.

2. Shipping Methods

  • Products are shipped via trusted logistics partners.
  • Standard and expedited shipping options may be available depending on location.

3. Delivery Timeline

  • Domestic deliveries typically take 5–10 business days.
  • Delivery times may vary based on location, courier availability, and external factors.

4. Shipping Charges

  • Shipping costs are calculated based on weight, volume, and destination.
  • Charges will be displayed at checkout before order confirmation.

5. Risk & Responsibility

  • Risk of loss or damage passes to the customer once the product is dispatched.
  • Customers must inspect goods upon delivery and report damages within 7 days.

6. Restrictions

  • Certain products may be restricted from shipping to specific regions due to chemical handling regulations.
  • Mrinesh Associates reserves the right to decline shipping where compliance is not possible.

7. Tracking

  • Customers will be provided with tracking details once the order is dispatched.
  • Tracking updates depend on the courier’s system.